I bought HP G62 last year from Sharjah UAE. Last week, while I was watching a movie, a red vertical line appeared. I restarted my laptop instantly, but it was still there in the right corner of the LCD.
Suddenly, another purple line appeared in the middle of screen. when I contacted the mechanic, he told me that you have to replace your LCD, which costs about 8000 pakistani rupee, which is equal to $800. I am worried because it is a huge amount.

Submitted by fakher.

Back when the ZD8000 came out, I jumped on the unit, paying about
$1700. I really loved the multimedia features, the sharp, glossy
screen, and the excellent speakers. In less than one year, a number of
letters on the keyboard began to peel away, followed by the monster
sized battery which didn’t make even a year before it would no longer
recharge. Two months after my warranty was up, I woke up to see two
vertical lines on the screen. I called HP, and they had no idea why
this was happening, The “outsourced” customer service rep offered to
take back the faulty unit and I can apply $200 toward a new machine.
My response: Are you Joking??? My alternative: Send it back to repair
- it would cost around $500.00. I said no thank you, hung up, and put
the laptop away. It’s been years and it still sits in a laptop case in
my closet. I HATE HP – I will never purchase a damn thing from this
sleaze corporate sleazeball monster. What goes around comes around . I
was SO happy to see HP tablet and WebOS flop! Down down down you go.

Submitted by jcat.

Very much disappointed with my HP Pavillon ZD8000 with vertical lines
rapidly increasing. Nobody in HP responded to my queries.

Submitted by Rodel Tolentino.

I got this desktop delivered along with a hp monitor. The moment i
connected it up and booted it i had a problem: The monitor would
simply be dead no display. After a few tries it showed a proper image
and i was able to set my computer up. Next when the computer tried to
go to sleep the monitor went brown and i got a nasty beeping sound.
And after that when i rebooted the PC it had 4 solid vertical stripes
on the display (which works fine with other PCs) and also the entire
screen is scrambled. Now window gives a BSOD about the graphics card
(ATI radeon 6670).

I am truly disgusted with my out-of-box experience. The only bright
side to this is that it happened right after i received my PC so i am
returning it right away.

Submitted by Raj.

I have an HPMini netbook. It has never been dropped and is cared for
with kid gloves. Several days ago my computer developed in the same
spot a vertical line one third of the way from the right. Considering
this computer was hardly used, never abused etc and is in like new
condition I cannot believe this has happened.
I already got problem with battery fail to charge on the same netbook,
it happen just less than a month after I bought it.
I did servicing and it cost around $100 just diagnose, luckily still
under warranty. I can imagine how much servicing cost me for this out
of warranty $400 netbook.
I had just purchased a HP laptop too…and now I regret totally this
purchase.. I didn’t know until this happen to me and thousand others.
I have referred so many people to HP… I will make it a point to tell
everyone I meet.. not to buy HP producs.

Submitted by HPFans.

I just received my laptop in the mail yesterday. I open it up the first thing that happens when I boot it up is the white blank screen with colorful lines. At first I honestly thought it was loading and it was a pretty screen saver while it was loading, but no. I turned it off and turned it back and worked fine the rest of the night. This morning I go to turn it on to print the resume I’d spent my entire night doing, and what happens? The Vertical Lines are back and have taken over! No matter how many times I take the battery out or turn it on and off they aren’t going anywhere. Good thing I got a warranty on it or I’d be even more angry, but from what i’ve heard who knows if I’ll get blamed for the lines by the HP staff! Never getting another HP, sticking to Macs.

Submitted by Mary.

Same problem as everyone else, Is there any fix, including an
external Video card…
I hate I spent $750.00 to fix it once before and the repair, didn’t
last, HP was aware of this problem and repaired my laptop with
defective equipment….. NO MORE HP FOR ME UNTIL THEY REPAIR THIS AND
I WILL SPREAD THE WORD……

Submitted by Charles Carpenter.

I bought HP G60 brand new laptop in Dec 2009, then suddenly last week,
when I started the computer, 2 white vertical lines appeared. The
laptop is suddenly useless, it won’t work. As as result, I have had
to buy another laptop (ofcourse this time it is NOT a HP laptop). Is
there a way I can get this repaired for less money?

Submitted by Laptopuser.

This was a top of the line HP computer purchased for almost $2000. The
display began to fail shortly after purchase. We have been approaching
HP for help in this matter off and on for years. Their canned response
is to pretend there are “no known issues” with this model computer. I
even recently had the tech support Eli and his supervisor Michael (in
the Philippines) Google “ZD8000 Display Problems” so they could see
the multitude of similar issues. They acknowledged the large number of
search hits yet they still claim there are “no know issues”. My
question is, What is a known issue then. At what point do they know
something when 1000′s of people are experiencing the same problem only
to report it to HP and their stance is “We know nothing”. Interesting
tactic I would say. Reminds me of see no evil, speak no evil, hear no
evil.

I refuse to let this computer become a $2000 paperweight. I plan to
push this until it becomes a class action suit and justice is served
for all the people who have wasted their money on this and other HP
products. Furthermore I am learning these poor cooling design flaws
persist with newer model HP laptops.It seems they would rather sell
inferior and defective products than make happy customers.

Submitted by kinglived.